Car Cleanliness

Our expectations for keeping our cars clean

Updated last month

We work hard to keep our cars clean and comfortable, but we need your help! Please tidy up after your trip – just leave the car how you'd like to find it. 😊

Here's how you can help:

  • Tidy up: Remove any rubbish, personal belongings, and sand.
  • Rate the cleanliness: Use our app to rate the car's cleanliness during your booking
  • Report issues: If the car needs more than a simple tidy, give us a call on 1300 768 389 or chat with us via the app.
  • Unacceptable condition? Give us a call on 1300 769 389 and we'll move you to another vehicle.

Tips for a cleaner trip:

  • Bring towels or sheets to protect the car from spills if you are transporting something messy.