Change or cancel a booking

You can change or cancel your booking right up until it begins. Once a booking has started, you can no longer shorten or cancel it - however, you can extend it as long as there is no booking straight after yours.

For example:

• If it's 3:58pm and your booking is from 4:00pm to 4:00pm the next day, you can modify or cancel the booking.
• If it’s 8.05pm, and your booking is from 8:00pm to 9:00pm, you can no longer shorten or cancel this booking, but you may be able to extend it.

How to Cancel your Booking

• Open the App or GoGet website and click on "Bookings"
• Select the booking you'd like to Cancel and tap "Cancel Booking"
• Tap Confirm

How to Modify your Booking

• Open the App or GoGet website and click on "Bookings"
• Select the booking you'd like to change and tap "Modify Booking"
• Select the pencil icon to adjust the start time and or the end time
• Tap "Modify Booking" to confirm the change