I've paid for fuel during a booking
How to submit a fuel reimbursement request after your booking ends
GoGet always pays for fuel, so if you've paid for fuel during a booking, you should submit a fuel reimbursement after the booking ends.
Fuel reimbursements can only be submitted after the booking ends.
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How to get reimbursed for fuel
- Visit Profile in the GoGet app or website
- Tap Fuel Reimbursement
- Select the vehicle you refuelled and the bookinh date from the drop-down list
- Enter the amount you paid
- Upload any fuel receipts related to that trip. If you refuelled more than once during that trip, please upload all receipts.
- Select whether you would like the fuel amount to be reimbursed as GoGet credit or refunded to your bank account.
- If you would prefer a refund, enter your bank details and click Submit.
Note: You can only request fuel reimbursements for bookings that have been completed.
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When to expect your refund:
- When will I be reimbursed?Reimbursements are processed every business day and can take a couple of days to reach your bank account once we've processed the payment. You can choose GoGet credit or bank transfer.
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A few key things to remember:
- Keep the receipts you used to pay for the fuel yourself - we need to know;
- The date and time of the fuel purchase
- How much fuel was bought
- The total cost of fuel
- What card to refund it to if applicable
- Upload ALL photos of the receipts in the same claim