GoGet Covid Policy

What we’re doing:

We take the health and safety of our members, employees, partners, and the broader community very seriously. We have instituted a range of precautionary measures for additional safety and peace of mind, including:

• Regularly obtaining advice from Government health authorities and adapting our processes as necessary.
• Enhancing our standard cleaning protocols and increasing the frequency of those cleans.
• Putting in place vehicle identification and reporting processes to ensure that we can respond rapidly to any issues.
• All employees and contractors have been advised to stay at home if they’re feeling unwell or suspect that they may have come into contact with COVID-19.
• We have a work-from-home protocol for staff to ensure their well-being and continued service to members.

What you can do:

• Keep yourself and others safe by following the rules set out by Government authorities.
• Do not use our vehicles if you are feeling unwell or suspect you may have COVID-19, or are in mandated self-isolation.
• Practice good hygiene as the health authorities advise: Keep your hands clean; wash using soap and water, or use hand sanitiser, before and after each booking. Cover your mouth for coughs or sneezes and avoid touching your face.
• As always, take all rubbish with you at the end of your journey. Please think of other members and how you would like to find the vehicle on your next booking.
• Notify GoGet of any dirty cars at the beginning of your booking.

We understand that your travel plans may be disrupted and want to remind you that GoGet has no cancellation penalties in the event you need to change or defer a booking.