Driving with GoGet

Animals in cars

Assistance Animals are allowed in any of our vehicles and Pets are allowed only in Pet Friendly vehicles

Basic GoGet Rules

How to use GoGet. Because GoGet is all about sharing cars, there are a few basic rules that members need to follow.

Change or cancel a booking

What is the GoGet booking cancellation and when can I change or cancel my booking?

Do I need to book in advance?

Penalties for using a car with no booking

How do I access and start the car?

How to use your smartcard during your GoGet trip

How do I extend a booking?

How to extend a booking if you're running late or need extra time

How does Refuelling work?

The official GoGet guide to refuelling

I have a foreign driver’s license. Can I still join?

Yes, GoGet accepts international driving licences

I have a learners driver’s license. Can I still join?

All about the GoGet Learner Program

Not returning vehicle to its home "pod"

All GoGet bookings are return trips

Returning the car late

What to do when you can't make it back to the pod in time

Returning your car

Our expectations for you at the end of each GoGet booking.

Smoking in cars

Strictly no smoking in our cars

The car key

Car keys stay in the car, Smartcard stays with you

What to do when the car isn’t in the pod

Locating your vehicle or booking a replacement

Where can I use GoGet cars?

Your smartcard

What it is, and how to get a new one