Invoices and Billing
All about Membership fees, how we charge, and finding and reading invoices
18 articles
American Express?
Does GoGet accept AMEX?
Early Pickup - Explained
I accessed my GoGet booking early and I've been charged
Enquire about a charge
What to do if you don't understand your GoGet charges
FAQ's about GoGet Billing
Answering all of your questions about how you'll be billed for GoGet trips
GoGet Pod Specials
How Pod Specials Work & How to find Pod Specials
How am I charged?
All you need to know about how and when your GoGet booking is charged
How do I change my level of Damage Cover?
You can update Damage Cover for yourself - or, if you’re the Account Holder, for all drivers on your account.
How do I change my payment details?
How to change your payment method or to add a new credit card
How does the Day Rate work?
The difference between a day rate and an hourly rate booking.
How to access your Invoices
How to find and download your GoGet invoice
How to dispute a fine
Disputing a fine you don't believe should apply
Location Surcharges in the City of Melbourne
Explaining how Location Surcharges work in the City of Melbourne
Location surcharges for certain areas
What is a location surcharge and why do some areas have an extra surcharge due to their premium location
Membership and Joining fees
What you need to know about Membership and Joining fees
The "My Bookings" page explained
All about viewing cost breakdowns for past, current and future bookings
When will my membership fees be charged?
When membership fees are charged to your account
Where can I find the Membership agreement?
The link to the GoGet membership agreement.
Your Transaction List
A detailed list of all payments, invoices and credits and how to download them.